Success Stories

Using Technology to Connect with Customers

Technology On The Job

Dylan Dreifke provides outstanding customer service at The Home Depot by utilizing his iPad, a free Home Depot app, and his amazing memory (prior to being hired, he memorized all product and product category locations throughout the entire store!).

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Regaining Confidence Through Remote Support

A 159 hour per week drop in caregiver hours seems dramatic. That’s because it is—but in a good way. Ryan Sebelius was able to achieve greater independence while decreasing his need for in-person support through the use of remote support technology. Though not “traditionally” supported 24 hours a day as he was before the addition of technology, he is certainly not without support during the times a caregiver isn’t physically present in his home.

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Connecting Through Technology

Not everyone communicates the same way. For some individuals, expressing thoughts, feelings, and emotions is made more challenging by certain disabilities. For non-verbal individuals, assistive technology supports offer additional ways to make connections, be heard, and join in. This is especially true for Dan.

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“Alexa, Turn on My Lights.”

The ability to control one’s environment by voice is a perk for some people, but a life changing opportunity for many with disabilities. Just ask Val, whose use of Echo devices and assistive technology sparked further discussions and adoption at The Phoenix Residence, Inc. She’ll gladly tell you about her current technology and how it helps her feel more “like an adult”.

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