The Conversation

Implementing technology supports into a care plan starts with a conversation. Safety, security, independence level and desire are all components care teams take into consideration when assessing what resources are available for an individual. Technology is not a one-size-fits-all solution; but through conversations between individuals, family members, providers, and case managers, a plan can be put in place to help increase independence, promote self-sufficiency, and achieve success for all parties involved.

Select below to start the conversation from the perspective that matches your interests.



Learn the keys to a successful conversation and be ready to answer common questions from self-advocates, family members, and case managers.

Start the Conversation

Family & Self-Advocates

Learn how to start the conversation with case managers and providers to identify goals and outcomes technology might be able to assist with.

Start the Conversation

Case Managers

Begin the conversation with self-advocates, family, and providers to find the right mix of technology uses available to implement in care plans.

Start the Conversation




Additional resources for starting the conversation

Asking the right questions

Assessments for remote monitoring—and technology in general—help teams ask the right questions to identify goals and outcomes technology may assist with. Most technology service vendors and many service providers have their own assessment process to help fine tune outcomes and recommend specific tool options.

New legislation just passed

Required Technology Discussions

New legislation goes into effect on August 1, 2017, requiring technology supports be discussed as part of all 45-day planning meetings for people with disabilities. These meetings establish the needs of the individual receiving services, their personal goals, and the supportive services necessary to meet these objectives.

Assistive Technology Assessment and Flow Chart

The DHS Olmstead Plan outlines several key goals that must be accomplished to ensure people with disabilities are living, learning, working, and enjoying life in the most integrated setting possible.

Remote Supports : 10 common questions every family should ask

Remote support technology comes in many forms. From medication dispensers that remind individuals to take their medication (and alert staff if access hasn’t occurred) to more high-tech options such as remote monitoring where external staff monitor a series of sensors and/or video  to alert internal staff to a need, options exist to help increase an individual’s privacy and independence while maintaining their needed level of care.

The Conversation for Case Managers

The conversation is a collaboration between case managers, persons served, advocates, and providers to explore how using technology can increase independence and safety of the individual supported.

Technology 101: The Conversation

The first video training course, “Technology 101: The Conversation,” guides providers, support staff, case managers, and families through the steps necessary to have thoughtful, shared conversations regarding the addition and use of technology in care plans.

What it is like? Awesome

Remote monitoring starts with a conversation

An exploration of technology support options began when a group of men with developmental disabilities expressed their desires for increased privacy and independence.

The Conversation for Family and Self-Advocates

The conversation is a collaboration between individuals, families, case managers, and providers to explore how using technology can increase independence and safety of the person supported.

During these initial conversations, families and self advocates are able to learn more about available technology supports and get any questions answered. The ultimate goal of these discussions is to ensure the person served and family member(s) are able to make an informed decision on which technology supports may be used to help reinforce the individual’s desired lifestyle.

Remote monitoring assessment

Remote Monitoring Technology Assessment

This assessment was created by the State of Ohio to specifically assist in the process of including remote monitoring technology as part of an individual’s care plan.

The Conversation for Providers

The conversation is a collaboration between providers, case managers, families, and individuals to explore how using technology can increase independence and safety of the individual supported.

Not only does the addition of technology supports provide increased independence for those receiving care, but is also beneficial (and will become necessary in the future) in optimizing staff resources by extending care worker reach. Through technology implementation, the level of care provided is maintained, or possibly improved, while managing limited staff resources.